Launching Africa Day 2026

Media monitoring tells you what was said.
Social Sense tells you whether it mattered.

Social Sense is a narrative intelligence platform for PR professionals, advocacy teams, and strategic communicators. Move beyond coverage reports. Measure how your story is actually being told.

6
Narrative frames tracked
54
Countries tracked
Real-time
Media intelligence
Social Sense · Live narrative snapshot
72
Narrative Health Index
▲ +6 this month
Agency framing
72%
Voice equity
61%
Crisis framing
14%
Agency vs Deficit
2.3x
↗ Amplify: Innovation frame up 8% this month — agency stories are outpacing deficit narratives for the first time.
Use cases

Built for the work that actually matters

Social Sense works for any campaign, brand, or issue — across any geography. Here are three ways teams are using it today.

Advocacy & Narrative Change
Advocacy & Narrative Change

Track whether your advocacy campaign is genuinely shifting how an issue is framed in global media — or just generating noise. Measure the Agency vs Deficit Ratio over time.

Example: Africa Narrative Tracker
"For the first time we can show funders not just that Africa was covered — but whether coverage shifted toward agency and opportunity narratives, in whose voice, and by how much."
Agency vs Deficit Ratio Voice Equity Index Narrative Health Index
Brand Narrative Tracking
Brand Narrative Tracking

Go beyond sentiment scores. Understand how your brand is being framed — innovation leader or governance risk? — and get a Narrative NPS that links directly to media perception.

Example: Safaricom Brand Tracker
"Social Sense showed us that our innovation story was landing in Kenya but not in Ethiopia — where global financial press was using a competition and risk frame. We could act on that."
Brand Health Index Narrative NPS Market-level scores
Campaign Intelligence
Campaign Intelligence

Track how your campaign messages are travelling — which frames are gaining traction, which amplifiers are spreading your story, and where the gaps are. Evidence for funders, strategy for your team.

Example: Campaign tracking
"We used Social Sense to show donors that our campaign shifted the Agency vs Deficit Ratio from 1.2x to 2.8x over six months. That is the kind of evidence that changes funding conversations."
Campaign frame shift Amplifier tracking Narrative velocity
The metrics

Numbers that mean something

Every metric in Social Sense is designed to answer a strategic question — not to fill a report.

NHI
Narrative Health Index

The single number that tells you whether your narrative is working — combining framing, voice, reach, and trend into one clear headline score.

A:D
Agency vs Deficit Ratio

Are stories showing your issue, cause, or brand through leadership and opportunity — or through crisis and dependency? This ratio tells you immediately, and tracks whether it is shifting.

VEI
Voice Equity Index

Whose voices are shaping the narrative? Who is telling your story — and are they the right people? This index tracks voice representation across your coverage.

NPS
Narrative NPS

A narrative-based brand perception score that tells you not just what the number is — but exactly which stories are driving it up or pulling it down.

GAP
Narrative Gaps

The stories that should exist but don't. Identifying what is missing from your coverage is as strategic as knowing what is there.

VEL
Narrative Velocity

When a story starts moving fast, you need to know. Social Sense flags high-velocity narratives so your team can amplify or counter before the window closes.

Why Social Sense exists
"Coverage reports tell you what happened. Narrative intelligence tells you whether it mattered. PR and communications professionals deserve tools that answer the question that actually matters: is the story shifting?"
Nelisa Ngqulana · Co-founder, Sakaza Afrika
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Thank you for your interest in Social Sense. We will be in touch personally within 48 hours to discuss how we can work together.

— Nelisa & the Sakaza Afrika team